How do I get involved?

    There will be many opportunities to provide input throughout the planning process. We will be using a variety of digital tools (like Shape Your City and online events) while social distancing measures are in place. We hope to organize more in-person engagement opportunities when health measures allow us to gather safely in larger groups.

    How is this engagement different from past community feedback received for the West End Community Plan?

    In 2013, the City of Vancouver worked with community members to develop a community wide plan that meets the needs of the community. Now, project partners are seeking more specific feedback on the shared vision and specific needs of the West End for the future West End Community Hub. 

    How will decisions regarding the West End Community Hub be made?

    Project partners (City of Vancouver, Vancouver School Board, Vancouver Board or Parks and Recreation, and the Vancouver Public Library) will collaboratively make all project related decisions. Project partners will work closely with key community groups, including the West End Community Centre Association, to understand the diverse community perspectives of the West End neighborhood. Community input will be considered at every step of the project process and will help project partners make better decisions that reflect the needs and desires of the community. 

    How are you managing engagement and COVID-19?

    We value the safety of the West End community and acknowledge that COVID-19 has changed the way we are able to interact with each other. In the interest of residents’ comfort and safety, project partners are offering a number of virtual and in-person events to support involvement in the renewal project. All in-person events will be in compliance with the latest direction of the Provincial Health Officer. Consistent with provincial public health direction, proof of vaccination is not required for civic engagement events with less than 50 participants and masks are mandatory in all public spaces. 


    We understand that some residents may still feel uncomfortable in indoor settings despite protocols we have in place for in-person events. Residents who do not feel comfortable with in-person events are encouraged to register for one of many virtual engagement sessions. 

    How are you reducing barriers for residents that do not have access to the internet?

    We acknowledge that lack of internet or computer access can be a barrier to participation. Know someone who wants to attend but is unable to get online? Help is available! Please contact staff at the West End Community Centre or Joe Fortes Library in-person or by phone at 604-257-8333 for more details on how to participate in virtual events through your phone. 

    In addition, there are self-guided engagement boards throughout the West End for community members to learn about project information and provide written feedback. 

    How are you engaging equity-seeking groups?

    We are committed to creating an equitable and inclusive engagement process. Communities including the 2SLGBTQ+, newcomers, seniors, and families with children make up strong and important parts of the West End neighbourhood. We have connected with a number of non-profit groups, including Gordon Neighbourhood House, QMUNITY and the West End Seniors Network, to receive feedback on the engagement process and adapt the approach as needed to ensure that voices from these groups are clearly represented throughout the process.