Renter Services Centre
How can we design a Renter Services Centre that best meets your needs as a renter in Vancouver?
To understand your experiences in accessing services as a renter, we’d like to hear your thoughts by September 30 (this survey should take around 10-15 minutes to complete).
What supports and services have you accessed to help you find and keep a rental home? What helped you to access the services you need? What made it difficult for you to access services?
We’ve divided our survey out into three sections to seek your vital feedback on the following areas:
- Your experiences accessing supports and services as a renter,
- Your initial thoughts on the Centre, and
- Demographic information to help us understand the perspectives of renters participating.
Fully translated surveys are available in: Simplified Chinese [简体中文], Traditional Chinese [繁體中文], Punjabi [ਪੰਜਾਬੀ], Filipino[ Tagalog] and Vietnamese [Tiếng Việt]
The automatic translation tool* is available for: French [Français], Korean [한국어], Japanese [日本語] and Spanish [Español] – please see the tool at the top-right of this page.
(*Note: the translation service on our website is hosted by Google Translate. As this is a third-party service, we cannot guarantee the quality or accuracy of any translated content.)
PRIVACY statement
Information gathered through this survey will be used to support the development of a Renter Services Centre in Vancouver and the work of the City of Vancouver supporting renters more broadly. Survey results will be published in aggregate, and no individual responses will be made public. A summary of the survey will be shared in the fall.
The City of Vancouver is committed to protecting your privacy. Any personal information you provide to us is managed in accordance with the Freedom of Information and Protection of Privacy Act and other applicable legislation. Any personal information that we do collect from you will be used only for the purposes of administering City services, informing you of our services and benefits, and for statistical purposes.