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Accessibility Strategy

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A graphic illustration shows people with different disabilities standing in a row.

Thank you for your participation. The engagement period has ended on June 30, 2023. Staff will be summarizing the feedback and will update the Accessibility Strategy accordingly.


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The Accessibility Strategy reflects our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs, and infrastructure, and by identifying, removing, and preventing barriers.

The strategy reinforces our recognition of the rights, dignity, and independence of people with disabilities within our communities. It strengthens our ability to foster a culture of equity and inclusion

Thank you for your participation. The engagement period has ended on June 30, 2023. Staff will be summarizing the feedback and will update the Accessibility Strategy accordingly.


繁體中文 | 简体中文 | Tagalog | ਪੰਜਾਬੀ | Tiếng Việt | Español

The Accessibility Strategy reflects our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs, and infrastructure, and by identifying, removing, and preventing barriers.

The strategy reinforces our recognition of the rights, dignity, and independence of people with disabilities within our communities. It strengthens our ability to foster a culture of equity and inclusion that values and includes all residents, visitors, and employees.

Seeking input from disabilities communities

The City is hosting two in-person engagement events, one online engagement event and an online survey. The online survey will be open from May 25 2023 to June 30 2023.

Persons with disabilities definition

Persons with disabilities refers to those who experience physical, mental health, cognitive, communication, intellectual, sensory, or age-related impairments whether they are seniors, others with age-related impairments, or people with lived experience of mental health concerns or substance use issues.

For the purposes of this strategy, we will use the term 'persons with disabilities' to reference the complexity and diversity of lived experiences as outlined above.

Developing the strategy

The strategy takes into consideration the multiple identities that intersect to make us who we are and how experiences differ depending on factors such as gender, disability, age, race, ethnicity, sexuality, and gender identity.

The Accessibility Strategy was developed in tandem with the Equity Framework and the Healthy City Strategy and aligns with the Vancouver Plan and the City of Reconciliation Framework.

  • CLOSED: This survey has concluded.

    Accessibility Strategy Phase 2 Survey

    The Accessibility Strategy Phase 2 Survey is now closed. Thank you for your involvement!

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  • CLOSED: This survey has concluded.

    Accessibility strategy survey


    Share your thoughts about accessibility by taking the survey below before July 31, 2021.

    Your feedback will be used to inform and guide the development of phase 1 of the draft Accessibility Strategy for the City of Vancouver. 

    You may also share feedback via email by sending it to accessibilitystrategy@vancouver.ca .

    We are looking for feedback from persons with lived experience of disabilities, family members, caregivers and organizations providing services. 

    The survey consists of nine questions, three of which are open-ended questions that will assist us to better understand peoples’ views on what an accessible city should look like, what gets in the way of the city being accessible and ideas and suggestions of how to make the city more accessible. We want to learn about your experiences with your community – what helps you to feel welcomed and included and what are the things that stop you from participating in your community.

    When completing the survey, remember that municipal governments are responsible for everyday things that make a city run (like what gets built where, water and sewers, garbage pickup and street cleaning).  Different levels of government are responsible for different aspects of daily life. For example, while we have taken steps to address gaps in affordable housing and child care, these areas are responsibilities that lie with senior governments. Other areas, like transportation and environmental protection, are shared responsibilities between all levels of government.

    Privacy
    Information gathered through this survey will be used to support the development of the draft Accessibility Strategy.  Survey results will be published inaggregate, and no individual responses will be made public. A summary of the survey will be shared in late summer/early fall. We are committed to protecting your privacy. Any personal information you provide to us is managed in accordance with the Freedom of Information and Protection of Privacy Act and other applicable legislation. Any personal information that we do collect from you will only be used for the purpose of informing the work on the draft Accessibility Strategy, and for statistical purposes. 
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Page last updated: 16 Aug 2023, 11:58 AM