Accessibility Strategy

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A graphic illustration shows 10 people with different disabilities standing in a row. On the left side there is a white person with a prosthetic leg pushing a person of colour in a wheelchair who is high-fiving a white, feminine presenting person with pink hair prosthetic arm. Towards the middle a white feminine presenting person with a walker stands with a white person with dark glasses and a white cane who is waving at the viewer. A black person with two prosthetic legs stands beside them. On the center right, a white person with purple hair and a prosthetic leg rests a hand on the shoulder of a white person with brown hair in a wheelchair, and is showing a peace sign. On the far right, a person of colour who is missing their left leg from the knee down leans on a crunch and has their arm around a person with grey hair with no visible disability. Everyone looks happy.

Let us know what would help you to participate and feel included in your community

We are developing an Accessibility Strategy, and we want to hear from you.

Share your thoughts by taking our survey by July 31, 2021.


Accessibility is about being able to reach, understand, contribute to and use the places, information and services in our city.

The proposed Accessibility Strategy reinforces our recognition of the rights, dignity, and independence of people with disabilities within our community and reflects our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs and

Let us know what would help you to participate and feel included in your community

We are developing an Accessibility Strategy, and we want to hear from you.

Share your thoughts by taking our survey by July 31, 2021.


Accessibility is about being able to reach, understand, contribute to and use the places, information and services in our city.

The proposed Accessibility Strategy reinforces our recognition of the rights, dignity, and independence of people with disabilities within our community and reflects our commitment to support the full participation of persons with disabilities by establishing and maintaining inclusive services, programs and infrastructure and by identifying, removing and preventing barriers.

The proposed strategy will help to create a liveable, equitable and inclusive city for all residents, visitors and employees.

Persons with disabilities definition

Persons with disabilities refers to those who experience physical, mental health, cognitive, communication, intellectual, sensory, or age-related impairments whether they are seniors, others with age-related impairments, or people with lived experience of mental health concerns or substance use issues.

For the purposes of this strategy, we will use the term 'persons with disabilities' to reference the complexity and diversity of lived experiences as outlined above.

Process

The first step will be to draft phase 1 of the strategy by fall 2021. The phase 1 draft will set out key definitions, principles, areas of focus, and outline future phases of this work, including recommendations for broader engagement and the development of an action plan.

To inform the development of phase 1 of the strategy, we wants to hear the diverse voices of persons with lived experience of disability, family members, caregivers and community organizations providing service.

The second step will be to hear more voices through broader public engagement on the phase 1 draft strategy and then put the plan into action.


  • Share your thoughts about accessibility by taking the survey below before July 31, 2021.

    Your feedback will be used to inform and guide the development of phase 1 of the draft Accessibility Strategy for the City of Vancouver. 

    You may also share feedback via email by sending it to accessibilitystrategy@vancouver.ca .


    We are looking for feedback from persons with lived experience of disabilities, family members, caregivers and organizations providing services. 

    The survey consists of nine questions, three of which are open-ended questions that will assist us to better understand peoples’ views on what an accessible city should look like, what gets in the way of the city being accessible and ideas and suggestions of how to make the city more accessible. We want to learn about your experiences with your community – what helps you to feel welcomed and included and what are the things that stop you from participating in your community.

    When completing the survey, remember that municipal governments are responsible for everyday things that make a city run (like what gets built where, water and sewers, garbage pickup and street cleaning).  Different levels of government are responsible for different aspects of daily life. For example, while we have taken steps to address gaps in affordable housing and child care, these areas are responsibilities that lie with senior governments. Other areas, like transportation and environmental protection, are shared responsibilities between all levels of government.


    Privacy
    Information gathered through this survey will be used to support the development of the draft Accessibility Strategy.  Survey results will be published inaggregate, and no individual responses will be made public. A summary of the survey will be shared in late summer/early fall. We are committed to protecting your privacy. Any personal information you provide to us is managed in accordance with the Freedom of Information and Protection of Privacy Act and other applicable legislation. Any personal information that we do collect from you will only be used for the purpose of informing the work on the draft Accessibility Strategy, and for statistical purposes. 

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